Saturday, February 27, 2016

Great Managers / Great Leaders / Privacy-Apple vs. FBI

More Apple-FBI talk...

Most users cannot even figure out iTunes.  Apple might be too full of themselves.

Fourth Amendment to the Constitution

The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures, shall not be violated, and no Warrants shall issue, but upon probable cause, supported by Oath or affirmation, and particularly describing the place to be searched, and the persons or things to be seized.

Dead People Have No Privacy Rights
The common law of privacy comprises four distinct kinds of invasions of four different interests: (1) Intrusion upon the plaintiff’s seclusion or solitude or into his private affairs; (2) Public disclosure of embarrassing private facts; (3) Publicity which places the plaintiff in a false light in the public eye; and (4) Appropriation for the defendant’s advantage, of the plaintiff’s name and likeness.

GOP Candidates...#appleFBI
The GOP candidates on this week's CNN debate were asked to comment.  I expected at least one to take the Apple position of protection of individual privacy.  Obviously the debate was more of a bar fight that a debate.  As such it appeared that none of them shared Apple's perspective on privacy.  

My Opinion (of which no one cares)
Previously I've shared my perspective on the Apple/FBI/Terrrorist iPhone issue. Attorneys for Apple and the Obama administration have been discussing this for two months.  Numerous bills have been drawn up that would require technology companies to comply with data requests, just as are phone companies. Apple has characterized the FBI/Justice Department request as asking for something that does not exist and also as requiring  a 'back door' that would compromise (potentially) the privacy of all Apple device owners.

As a former executive with about 1000 iPhones and two or three hundred iPads (I should remember exactly) under my direction my corporate reaction is "well of course we should be able to retrieve and provide that information."  Not being able to do such might make us (the organization) liable in all types litigation.  We worked hard to implement tools that allowed us to remotely erase and install software and recover data, software that we licensed and data that we owned.

Personally my first reaction is "this terrorist killed people, innocent people."  Victims had families, lives and rights.  Terrorists certainly lose some rights when they act in conflict with behavior that compromises our constitutional rights and they certainly lose any privacy rights when they are dead.  At this very base level I believe that the data should be accessible under due process.  Insights on terrorist activities might be more important than my text messages.

As it relates to privacy I am of the opinion that once you start using the internet and a cell phone you've coughed up far more than you may know.  Is that OK? At the moment I'm using my iPhone as a hotspot.  Certainly Verizon knows where I am.  Actually most of my iPhone apps know where I am.  Apple, in it's pursuit of end-user privacy, might want to turn off any ability of applications to use location information.  Bad people could figure out your daily schedule, use the aggregate data to know when you are not at your home, break in  and steal all your PopTarts.

Apple's Tim Cook has argued and communicated to the world that the right thing to do is to not comply with the court order and to furthermore take the next steps of creating the mechanisms of encryption to be impossible to decode.

There are several cases pending.  It's not just about the terrorist phone.  Apple is right and the government is right.  Perhaps the solution to encryption and data privacy is to give the end user the option of the level of encryption and privacy.  Apple could also simply charge more for the more difficult encryption.  If I were a corporate administrator of like devices I'd want to ensure the logging and retrieval options that might be required from an organizational perspective.  If I liked to make money as much as Apple does I'd charge for everything.  Let user's pick the kind of encryption and privacy that they want, from whomever they want.  "There's an app for that!"  Encryption Lite, Standard or Deluxe, $1.99, $3.99 and $4.99 respectively.


Plumbing & Management...

At some point your employees struggle, fail and flounder.  You need a backup plan.  It does not need to be elegant.  Faced with schedules and production it might be good to have a backup that meets at least one of your pending goals.  Have something that is absolute.  Test it.  We did that from an IT perspective.  Restore data from a backup.  Test your hot/warm/cold site.  You should check the air in your spare tire.  Have the backup help desk person demonstrate that they can actually help.


Obviously most shutoffs under sinks are rusted/crusted in place and don't work.  Upgrade to the the quarter turn valves before you need them.

Drip

It's been dripping for a while.  It's part of the remodeling project.  I could fix it but a new sink and faucet are sitting nearby in boxes.

Great Leaders...I'll get to this later.

Great Managers
I'm simply going to cut and past from this short online article by Bill Murphy, Jr. from Inc. Magazine.  The guy looks pretty young.  Perhaps there was collaboration but this is a good short list for reference.

1. They share their vision.


2. They develop expertise.
3. They respect people's time.

4. They set priorities.

5. They share information.

6. They make decisions.

7. They offer praise.

8. They demonstrate empathy.

9. They offer thanks.

10. They pull everyone together.

11. They ask smart questions.

12. They have respect for people's lives.

13. They hire thoughtfully.

14. They accept blame.

15. They have a sense of humor.

16. They communicate effectively.

17. They model ethical behavior.

18. They celebrate wins.

19. They strive for excellence.

20. They make more leaders.


I liked this list.  In organizational-speak, it 'resonated.'  This is what I did.  I wish I'd written the list and published it.  Of course along with being a boss you have to be a subordinate.  That's also a list that needs to be written, something along the lines of "how to follow."

New book...self-promotion
The outplacement firm that I was assigned to is Lee Hecht Harrison.  The first consultant and I did not click.  Requesting another was a good move.  We had many discussions regarding our futures.  For some reason it ended up being a mutual look to the future.  My better half always asked how they had helped me.  It's difficult to break out of the mentoring roles.  When you spend your career targeting good employees, leveraging their strong skills and nudging them in the direction they should go...for you and them, it's difficult to stop.

The consultant was writing a book on 'tactful self-promotion' in the workplace.  It's a good idea, sort of like having your elevator speech about who you are, what you are working on and what you're excited about.  My contribution to his book was offering the perspective that it's not all about you, especially if you want remain and develop as a manager.  Have an elevator speech about your department's goals, their customer focus, communication and collaboration initiatives, etc.

We went to his book-signing event.  It's great to see someone accomplish a big goal.  Of course I asked when the second book was coming out.  The author indicated that he was too exhausted to think about that.  I'll send him a motivational note soon.  It's possible that he may read this post, but I'll still send him a note.  My books remain outlines and ideas but I spent thirty years focusing on outlines and ideas.  This switch to actually personal production is a challenge.  I have a first draft of his book.  I'm not really in the social/organizational world right now where I'm trying to self-promote (to others), so I'll just offer encouragement and promotion from me to me.

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